What is your emergency?

• Water
  If this an emergency, please call 800.948.0242

  Water Damage

  1

  SHUT OFF THE WATER SOURCE WHEN POSSIBLE

  Turn off the circuit breakers supplying electricity to wet areas.

  2

  Remove Electrical Devices

  Unplug and remove any small electrical devices currently located on wet carpet.

  3

  Assist With Drying

  Circulate air for maximum drying by opening windows in cool weather or turning on the air conditioning in warm weather.

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• Fire
  If this an emergency, please call 800.948.0242

  Fire Damage

  1

  Ventilate

  Open windows for ventilation.

  2

  Contain the Damage

  Contain the damage by shutting doors in the affected area and placing towels under the door to prevent the airborne soot particles and odor from spreading.

  3

  Turn of Heating/Cooling System

  In the event of contained fire/smoke damage, IMMEDIATELY turn off your heating/cooling system to prevent airborne soot particles from infiltrating through out your home. Change the furnace filter.

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• Smoke
  If this an emergency, please call 800.948.0242

  Smoke Damage

  1

  Change HVAC Filters

  Change HVAC filters and tape double layers of cheesecloth over registers.

  2

  Limit the Damage

  Cover upholstered furniture with sheets to prevent additional soiling.

  3

  Inspect Food Items

  Inventory and discard canned or packaged foods or beverages close to the fire.

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• Mold
  If this an emergency, please call 800.948.0242

  Mold Damage

  1

  Health Concerns

  Potential health effects and symptoms associated with mold exposures include allergic reactions, asthma, and other respiratory complaints.

  2

  Control Moisture

  There is no practical way to eliminate all molds and mold spores in the indoor environment; the way to control indoor mold growth is to control moisture.

  3

  Dry Materials

  Clean and dry any damp or wet building materials and furnishings within 24-48 hours to prevent
  mold growth.

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